What to expect when you buy online

Buying online is the way of the future but what do you know about the website.

No matter who you buy from online read the ‘about us’ page. That will tell you about the return policy, mission statement, contact information, shipping policy, telephone number and other information pertinent to customers. The “home page’ may also contain worthwhile information.

It’s important that the website always provides an email address and a contact number. Why would you want to deal with a company that you can’t easily contact?

Like any retail store, brick and mortar or internet, customer service is key. Price is important but customer service is number #1.

If you can’t find the answer on the website call or email and you should get a response within 24 hours.

Some internet companies allow you to buy products that are not in stock but you may not find out until the order is already placed…………not cool.

Don’t write a website off because you had a problem, it happens to every company. What’s important is how they handled the problem. If they act quickly to resolve the problem you can bet customer service is high on their priority.

Be smart and informed, after all, it’s your money

TwistedCorkscrew.com

Gourmet Classic Accessories

TwistedCorkscrew is delighted to introduce our new product line for the gourmet. Let us be your one stop shopping website for all your party supplies and gourmet classic accessories. We now carry bamboo cheese boards, cheese tools sets, slate cheese boards, peppermills, party plates and supplies and much more. Let us help you make your party successful with our large selection of party supplies. While your shopping checkout the great selction of corkscrews, we carry waiters corkscrews, wing corkscrews, specialty openers and replica antique corkscrews.

Ravencroft

Ravenscroft is the Leader in Handmade Lead-free Crystal for Fine Wines and Spirits. Ravenscroft Crystal combines the qualities of old-world European craftsmanship with a modern understanding of how the shape of a wine glass can significantly enhance the tasting experience like the Amplifier Pro or The Invisibles Collection. Ravenscroft glassware designs are developed out of the deepest respect for great wine and are hand blown in nearly 30 different styles; each of which are the result of thousands of years of glass making trial-and-error. Their ultimate goal is to enhance the bouquet and taste of the wine or spirit for which it was made.Ravescroft also takes the same care in making both their Wine decanters and Distiller glasses and decanters.

Express Shipping Rates for UPS

At TwistedCorkscrew we get a number of orders that the customer chooses UPS Next Day Air or UPS 2nd Day Air which are much more costly than UPS Ground. What many of our customers don’t realize is that these type of shipments are for business days only which do not include Saturday or Sunday deliveries. So it is important to make sure you really want to spend the extra money on an express shipment know when that shipment will be delivered. Depending on your shipping destination and the shipper location UPS Ground maybe just as fast. We have frequently seen UPS Ground shipments delivered within 2 days.

Domestic UPS shipments include all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii
Some locations in Alaska and Hawaii require additional transit time

For your convenience and to eliminate confusion we have included UPS shipping methods and the delivery commitment time.

UPS Express Critical - Same Day - Delivery time provided on order placement
UPS Next Day Air Early AM - Next Business Day - Delivery as early as 8:00 a.m
UPS Next Day Air - Next Business Day - Delivery typically by 10:30 a.m
UPS Next Day Air Saver -Next Business Day - Delivery typically by 3:00 p.m.
UPS 2nd Day Air AM - 2 Business Days - Delivery typically by 10:30 a.m
UPS 2nd Day Air - 2 Business Days - Delivery typically by end of day
UPS 3 Day Select - 3 Business Days - Delivery by end of day
UPS Ground 1-5 - Business Days - Delivery based on distance to destination

Our Motto: "Strive to make everyday better than the day before"

New Products

We now carry the new Ravi decanter which is the most innovative and convenient tool of it’s kind. It’s uniqueness resides in it’s clever modular design. Made of 2 detachable sections, it’s never been easier to clean and wipe the inside of a decanter.The Ravi decanter allows you to properly aerate your wine and instantly serve it at perfect temperature according to wine temperature guidelines. This unique 2 in 1 module will allow you to replace the neck of the decanter with a Ravi instant wine refresher. Then simply pour and the Ravi gently refreshes your wine to enhance your drinking pleasure. A valve on the collar of the instant wine refresher controls the temperature. Visit or website TwistedCorkscrew to buy the Ravi and many other fine wine accessories.

Wine

Accidents happen and when it happens with wine there is a company called Accidental Wine Company that buys the blemished but unbroken bottles of wine that the retailer doesn't want. They then resell the wine over the internet (www.accidentalwine.com) for a third of what it would normally cost. What great innovative idea! Accidents happen so why not take advantage of getting some good wine at a bargain price. The company buys wines that have misprinted, damaged labels, wines with discontinued labels, basically any wines that retailers won't sell. Everybody wins, the winemaker doesn't need to dump the leftover stock, Accidental Wine makes money and the customer gets quality wine at a discounted price. This site is definitely worth checking out. Don't forget to visit TwistedCorkscrew and pickup a corkscrew or decanter for that wine you buy from the Accidental Wine Company.

Internet shopping versus Brick and Mortar retail stores

I went to a couple of retail stores recently to pickup a few small items. Checkout took 30 minutes. These retail stores have multiple checkout lines but many of the cashiers have been laid off after the Holiday season. So the shopper pays the price by waiting in the checkout lane. On the internet you can shop multiple stores for many different products in the comfort of your home, office or while eating lunch at the local diner without wasting your precious time standing in a checkout line. You may argue that you get the product immediately when you shop at the brick and mortar stores and there’s no shipping. That’s true but you will pay sales tax which can be equivalent to the shipping cost. Our society seems to expect almost need instant gratification so if that’s what you need then there is no alternative other than driving from store to store to buy your product an take it home now. However, if you can reprogram your priorities and plan ahead you will save money and time by shopping on the internet. Spend your free time in a more enjoyable way, shop online. Check out TwistedCorkscrew.com for top quality wine accessories and gifts. Use this coupon (lad567) for a 5% discount on you next purchase through 28 Feb 2010.